Noerasder™ is owned and operated by Hangzhou Iviya Technology Co., Ltd. Legal Representative: Xu Hongpeng.
Registered Business Address: Room 1716-3, Building 5, Jijia, Puyan Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province. Customer Support Email: service@noerasder.com.
Last Updated: October 7, 2026
1. Application
These Terms of Use govern access to and use of the Noerasder™ website.
By using the site, a visitor agrees to use it in accordance with applicable law and these Terms.
Rules specifically connected with orders are also described in our Terms and Conditions, Shipping Policy, and Return Policy.
2. Website Operator
Noerasder™ is owned and operated by Hangzhou Iviya Technology Co., Ltd.
Xu Hongpeng is the legal representative.
The business may be contacted through service@noerasder.com.
3. Purpose of the Website
The website provides information relating to Noerasder™ products and store services.
This may include:
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Product descriptions;
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Product photographs;
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Product variations;
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General usage information;
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Shipping information;
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Tracking support;
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Return procedures;
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Privacy information;
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Business information; and
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Customer-service information.
We aim to keep store information reasonably accurate and understandable.
4. Eligibility
Individuals using the website must have the legal capacity required by applicable law for the activity they undertake.
A person who cannot independently enter into a transaction should use relevant store functions only with appropriate authorization from a parent, guardian, or other legally responsible person.
5. Accurate User Information
Users should provide truthful and accurate information when interacting with the website.
Users should not impersonate another person or knowingly provide information they are not authorized to use.
6. Product Presentation
We aim to present products realistically.
Customers should review the full product description, images, available variations, dimensions, materials, and other relevant information before ordering.
Minor visual differences may occur because of screens, lighting, materials, or ordinary production variation.
7. General Fitness Information
Noerasder™ primarily offers ordinary consumer yoga, stretching, mobility, and fitness accessories.
General fitness-related material appearing on the site is informational and should not be interpreted as individualized medical advice.
Unless a product page expressly states otherwise, Noerasder™ products are not medical devices.
8. Individual Results
No particular fitness, health, appearance, strength, flexibility, endurance, body-shape, recovery, or weight result is guaranteed.
Individual results depend on many personal and environmental factors.
9. Responsible Product Use
Products should be used for their intended ordinary purpose.
Users should follow any product-specific instructions or warnings provided.
A user should stop an activity where continued use creates an obvious risk of injury.
Where appropriate, professional guidance should be considered.
10. Permitted Website Use
Visitors may use the website for lawful purposes including:
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Browsing;
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Reviewing products;
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Comparing products;
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Submitting an order;
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Reviewing store policies;
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Contacting customer support; and
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Managing ordinary order-related matters.
11. Prohibited Website Use
Users must not:
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Attempt unauthorized access;
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Bypass security controls;
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Introduce harmful code;
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Interfere with website availability;
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Impersonate another individual;
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Submit knowingly fraudulent claims;
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Use automated activity that materially disrupts the website;
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Unlawfully collect personal information;
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Infringe intellectual-property rights; or
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Use the website for unlawful purposes.
12. Intellectual Property
The Noerasder™ name, original written content, product photographs, graphics, layout, design elements, product presentation, and other protected content may be owned by or licensed to Hangzhou Iviya Technology Co., Ltd.
Website access does not transfer ownership of protected content to a user.
13. Use of Store Content
Users may view publicly available content for ordinary lawful purposes.
Protected material may not be copied, modified, distributed, reproduced, or commercially exploited without authorization where authorization is legally required.
14. Third-Party Rights
Users must respect third-party intellectual-property, privacy, confidentiality, and other lawful rights.
Credible rights-related concerns may be reviewed and addressed where appropriate.
15. External Providers
The website may rely on external providers for services such as:
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Hosting;
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Fulfillment;
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Logistics;
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Communications;
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Analytics;
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Security;
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Technical infrastructure; and
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Other operational functions.
Those providers may have their own terms for direct interaction with their services.
16. External Links
The website may contain links to independent websites or services.
We do not control unrelated external content.
Users should review the relevant information presented by the external provider.
17. Website Availability
We aim to keep the Noerasder™ website available and functional.
However, uninterrupted access cannot be guaranteed at every moment.
Temporary interruption may occur because of:
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Maintenance;
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Technical updates;
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Network failure;
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Service-provider issues;
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Security events; or
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Other circumstances outside reasonable control.
18. Website Changes
We may update product presentation, layout, functions, navigation, policy pages, or technical features where reasonably necessary.
A website update does not automatically remove rights already attached to an existing order.
19. Website Accuracy
We make reasonable efforts to maintain accurate information.
Occasional typographical, display, or technical errors may occur.
Genuine errors may be corrected when identified.
Where an error materially affects an existing order, the circumstances will be reviewed reasonably.
20. Order Preparation
Orders are prepared with the objective of fast handling and prompt dispatch.
Because operational conditions vary, no fixed preparation duration is promised.
21. Transportation Estimate
After dispatch, estimated transportation time is generally 3–7 business days.
This is not an unconditional delivery guarantee.
Carrier conditions, customs procedures, holidays, severe weather, and other external circumstances may affect transportation.
22. Tracking
Where supported by the logistics service, tracking information is provided after dispatch.
If tracking does not update for an unusual period, customers may contact service@noerasder.com.
23. Lost or Missing Parcels
Customers may contact us if a parcel appears lost or is recorded as delivered but cannot be located.
We will review available information rather than automatically rejecting a legitimate concern based solely on carrier status.
24. Return Window
Eligible products may be returned within 30 calendar days after delivery.
Customers must contact us before sending merchandise.
25. Return Destination
The registered business address is not automatically the merchandise-return destination.
After an eligible request is approved, customer support will provide the correct return instructions and destination.
26. Preference-Based Returns
Where the correct product was delivered as described and the return is based on personal preference, the customer is generally responsible for return transportation costs.
The merchandise should normally remain unused or not used beyond reasonable inspection.
27. Product Problems
Where an item arrives damaged, defective, incorrect, or materially inconsistent with its description, contact customer support.
We will review the issue and provide an appropriate solution where the problem is confirmed.
28. Refund Timing
After an eligible refund is approved and issued through the original transaction route, it is generally reflected within 7–10 business days.
External processing may affect the precise posting date.
29. After-Sales Timing
After-sales requests are normally reviewed within 3 business days.
Cases requiring carrier or fulfillment-provider investigation may require additional review.
30. Cancellation
Customers wishing to cancel an order should contact us promptly.
Where the order has not entered shipment, we will make a reasonable effort to stop it.
No additional cancellation fee applies where an order is successfully canceled before dispatch.
Once shipment has begun, an eligible customer may instead use the applicable return procedure after delivery.
31. User Communications
Users communicating with customer support should provide truthful information relevant to their request.
Fraudulent evidence, impersonation, intentional misuse, or threats to website security may be investigated.
A legitimate customer complaint is not treated as misuse merely because the customer disagrees with a decision.
32. Security
Users must not probe, bypass, compromise, or interfere with website security without authorization.
Users are also responsible for taking reasonable care of their own devices and account-related information.
33. Privacy
Our handling of personal information is described in the Noerasder™ Privacy Policy.
Visitors should review that policy for further information about information practices and applicable privacy rights.
34. Disclaimer
To the extent permitted by law, the website is provided for ordinary use without a guarantee that every feature will operate continuously without interruption or technical error.
Nothing in this section limits a protection that cannot lawfully be excluded.
35. Limitation of Responsibility
To the extent permitted by applicable law, Hangzhou Iviya Technology Co., Ltd. is not responsible for indirect or unforeseeable loss caused by misuse, unauthorized third-party conduct, or circumstances outside reasonable control.
This provision does not apply where a limitation is prohibited by law.
36. Consumer Rights
These Terms are not intended to remove mandatory consumer protections.
Where applicable law grants rights that cannot legally be waived, those rights remain available.
37. Restriction of Access
We may reasonably restrict website access where necessary to protect users, systems, legal rights, or security.
This may occur in cases involving fraud, malicious activity, serious misuse, or unauthorized access attempts.
38. Policy Relationship
These Terms of Use should be read together with:
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Privacy Policy;
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Shipping Policy;
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Return Policy; and
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Terms and Conditions.
These pages collectively describe the main rules governing use of the Noerasder™ website.
39. Updates
We may revise these Terms of Use when our website, services, technology, operating practices, or legal obligations change.
The current version will be displayed with an updated revision date.
40. Severability
If one provision is found invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.
The affected provision should be interpreted only as narrowly as necessary.
41. No Waiver
A delay in exercising a legal or contractual right does not automatically mean the right has been permanently waived.
42. Applicable Legal Standards
These Terms operate subject to applicable law and any mandatory protections relevant to the user or transaction.
Nothing in these Terms requires a consumer to surrender a right that cannot lawfully be surrendered.
43. Contact
Questions concerning these Terms of Use may be directed to:
Noerasder™
Hangzhou Iviya Technology Co., Ltd.
Legal Representative: Xu Hongpeng
Customer Support Email: service@noerasder.com